FREQUENTLY ASKED QUESTIONS
HOW DO I PROPERLY ATTACH AND CLOSE MY SHIELD SO THAT IT STAYS CLOSED?
WHERE CAN I GET A HJC STICKER?
Please e-mail your request to email@example.com.
I'M AN AMATEUR RACER. CAN I GET SPONSORED BY HJC?
HJC America only has the resources to maintain its professional-level sponsorship program. For regional and amateur sponsorship, please send a resume to firstname.lastname@example.org
HOW DO I PROPERLY FIT MY HELMET?
Please refer to “Proper Fit” in Helmet Tech.
WHAT IS SNELL?
Please visit the Snell Foundation for more information.
WHAT IS DOT?
Please visit the Department of Transportation for more information.
CAN I BUY A HELMET FROM THIS WEBSITE?
No, our website is only a portfolio of HJC products and information. All helmets and accessories must be purchased from an authorized HJC dealer. Please use our dealer locator to find the nearest one in your area.
HOW DO I IDENTIFY MY HELMET MODEL?
FMVSS 218 now requires all manufacturers to label the helmet model on the DOT sticker. You can view an example of it here:
WHERE CAN I PURCHASE THE GEAR PLATE OR ANY OTHER HELMET PARTS?
Please contact your nearest authorized HJC Dealer. For information about dealers in your area, please contact one of our distributors.
HOW LONG IS THE WARRANTY ON A HELMET?
HJC extends three years warranty to the purchaser of HJC helmets and five years warranty to the purchase of RPHA helmets that the helmet is free of defects in materials and workmanship. Please check out our policy section to find out more about how our warranty works.
Please check more information on the warranty page.
HOW LONG CAN A HELMET LAST?
HJC Helmets are constructed with the best materials available to offer you a long-lasting product. However, due to the fact that helmets are used in a wide variety of conditions, it is impossible to specify an exact product life span. Due to UV damage, adhesive and component aging, and other, HJC recommends changing a helmet every 3 to 5 years.
HOW CAN I GET A HJC CATALOG?
Please e-mail your request to support@hjchelmets. Be sure to include your name, address, and the number of catalogs you need. You can also call us at 562-407-2186 to request a catalog.